Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Illiana Health Care System
1900 E. Main St.
Danville, IL 61832
For the location of an inpatient or their phone number, dial the Medical Center at 554-3000 (or 1-800-320-8387), and press 0.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
- After business hours, call 1-888-838-6446
- During business hours, if you wish to speak to a nurse, contact your primary care team at 217-554-3000, press 2.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Timothy Kohlbecker, MSW at 217-554-4260, or visit room 162b in Building 103, ward 1in the medical center.
Our Women Veterans Program Manager can provide special assistance to women Veterans seeking medical care and VA benefits. Contact Ebun Croom-Osaze at 217-554-3657, or visit room 3091A in Building 98, 3rd floor in the medical center.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 217-554-5132.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office.
Inquiry Routing and Information System
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Public Affairs Office at (217) 554-5084.
To report problems with this website, please contact the Webmaster.