VA Illiana Health Care System, Danville, Illinois
Change in Urgent Care Hours
December 17, 2019
VA Illiana Health Care System Announces Change in Urgent Care Hours
Recruiting qualified Urgent Care health care providers and nursing staff can be challenging – especially in rural areas like Danville.
VA Illiana Health Care System cannot provide 24/7 Urgent Care services without the staff to deliver them. That’s why, effective January 2, 2020, Urgent Care hours of operation will be 8 a.m. to 3:30 p.m., seven days a week. Urgent Care will follow the same schedule as Primary Care and close on Federal holidays.
In addition to VAIHCS Urgent Care services, Veterans may now use the expanded Urgent Care benefits under the MISSION Act of 2018. This is a huge step forward in terms of convenience for our patients, as eligible Veterans do not need to get prior authorization from VA to visit a non-VA Urgent Care provider in VA’s network. VA’s Urgent Care benefit is meant to give Veterans a convenient way to get treatment for minor injuries and illnesses such as colds, strep throat and pink eye. Eligible Danville-area Veterans have access to 11 non-VA Urgent Care sites within 50 miles of the city. A list of network non-VA Urgent Care facilities for eligible Veterans can be found at https://vaurgentcarelocator.triwest.com/Locator/Care.
As an example of how the new Urgent Care benefit works, please see here: https://www.youtube.com/watch?v=u3kW7Dutw3Y.
Veterans and eligible family members should call 911 or seek the closest available emergency care in life-threatening situations regardless of VA Illiana Urgent Care clinic hours of operation.
If a Veteran seeks care at a non-VA facility, they, a family member, friend or hospital staff should notify the nearest VA within 72 hours, to ensure that the administrative and clinical requirements for VA to pay for the care are met. To notify the VA, Veterans may call the Administrative Officer of the Day at (217) 554-4560.
Veterans may check VA benefit eligibility by calling 1-833-4VETNOW or by calling the VA Illiana HCS eligibility office (217) 554-3000 extension 45388.
For any questions, contact Public Affairs at (217) 554-5084.